Saturday, November 21, 2009

Kindle - Update!!

My Kindle has died!  I am right in the middle of Greg Iles, The Quiet Game.  A quick look on the Amazon site says to return it in the original packing...................with a footnote to pack in something similar if original packing is no long available.   Can you imagine if we were required to keep the original packing for everything we purchases, we would all need a second home just to store all the original packing and boxes.    It looks like it is the battery from what I found on the trouble shooting page.   I need to revisit the Amazon site tomorrow and make sure I can get it fixed.

11/24/09   10:15 pm - Two phone calls to Amazon and I am back in business.   "Charles", the rep I spoke with today, taught me how to remove the back and reset the device.   yeah!  Kudos to Charles and his customer service skills.  Now I can get back to my treadmill/reading regime.  

2 comments:

Meari said...

Sorry to hear about your defective Kindle. No, I can't imagine keeping the original packaging for everything. Yikes.

CindyMae said...

Sorry to hear about your dead Kindle!! That stinks!